I can't make it to my appointment. Can someone else be present on my behalf?
Most of the time, this is no problem at all. We would like to know who will be at the appointment and how we can reach that person. Please contact us to give us that information.
In case the appointment is about a missing bike or a first delivery, we would like to meet with you in person. Contact us to rearrange your appointment.
Sorry to hear that. How can we improve this article?