Can someone else pick up my bike or be there with the delivery?
We would like to meet our brand new customer in person the very first appointment. This means it is not possible for someone else to be there.
When we deliver your Swapfiets, the customer has to sign for our terms and conditions and for the direct debit authorization.
If someone else is paying for your Swapfiets, you both need to be present at the appointment.
Sorry to hear that. How can we improve this article?