Surcharges

 

In case of any damage, loss or theft of the Swapfiets, the following surcharges will apply:

Original

Lost bike, double lock (own risk)  €40
Lost bike, single lock €100
Lost bike and key  €350
Lost key  €15
Depot collection  €40
Unjustified swap  €20

 

Deluxe 7

Lost bike, double lock (own risk) €60
Lost bike, single lock  €150
Lost bike and key  €450
Lost key   €15
Depot collection €40
Unjustified swap €20

 

Power 7

Lost e-bike (Own risk)   €220
Lost e-bike, single lock  €300
Lost battery (Own risk)  €500
Lost key   €15
Not locked without battery missing €1.500
Not locked and battery missing €2.000
Depot collection €40
Unjustified Swap   €20
Lost charger €130

 

In the event of damage and wear and tear to the bicycle other than what can be expected from normal use, such at the discretion of Swapfiets, Swapfiets reserves the right to recover the associated costs from the renter.

Please make sure to contact Swapfiets within 24 hours when any of these situations occur.

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